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Use of the website and its content

Use this website lawfully. Do not supply false information, damage the service or access other people’s data. Photographs, text, design and marks belong to their owners or are used with permission. You may view, save and print purchase information for personal use. Commercial use requires permission where applicable.

We aim to keep the information accurate and the service available. We handle technical issues and external links in line with legal obligations and consumer rights. The terms in force when you place your order apply to it.

1. Seller and scope

GassaV Home is operated by Roll & Roll Textil 1979 S.L.U., Spanish tax ID B67423616, Ronda General Mitre, 126, 6th floor, 08021 Barcelona, Spain. Contact us at ventasgassa@gmail.com or +34 93 822 26 90. These terms apply to consumer purchases on gassavhome.com. You can conclude a contract in Spanish, French, English or German if you have legal capacity to do so. Each order is a one-off purchase without a subscription or minimum term.

2. Product and manufacture

Our duvet has a 100% wool filling of 250 g/m², a 100% cotton outer fabric and a cotton storage bag. It is handmade to order after payment is confirmed. The nine sizes are standard. Making the duvet to order does not remove your right of withdrawal. Follow the care label when washing and storing it. Photographs illustrate the product and do not limit its characteristics or your rights concerning conformity.

3. Sizes, prices and delivery charges

90 cm bed: 150 × 220 cm duvet, €113.90 per unit.

105 cm bed: 180 × 220 cm duvet, €132.90 per unit.

135/140 cm bed: 220 × 220 cm duvet, €156.90 per unit.

150 cm bed: 240 × 220 cm duvet, €168.90 per unit.

180 cm bed: 260 × 220 cm duvet, €181.90 per unit.

200 cm bed: 280 × 220 cm duvet, €195.89 per unit.

50 × 80 cm cot: 70 × 90 cm duvet, €43.90 per unit.

60 × 120 cm cot: 100 × 135 cm duvet, €72.90 per unit.

70 × 140 cm cot: 110 × 140 cm duvet, €81.90 per unit.

Do not use duvets for sleeping babies under 12 months because of the risk of suffocation. Also check the cot’s age and use instructions.

Prices include VAT. Delivery costs €10 per order to mainland Spain, €25 to the Balearic Islands, €69 to the Canary Islands and €25 to any other available destination. The delivery form lists the countries we serve. We do not deliver to Ceuta or Melilla. The order summary shows the product, quantity, delivery charge and total before payment. We will not add any charge that we have not disclosed and you have not accepted. Price changes do not affect confirmed orders.

4. Placing and correcting an order

Choose the size and quantity, check your selection, enter your name, email, phone and address, and review the summary. You can use “Edit” or return to the collection to correct details. Accept the terms and continue to Stripe to check your details and confirm the order with an obligation to pay. If you notice an error afterwards, contact us promptly. We will address it according to the stage of manufacture or dispatch, without limiting your legal rights.

5. Payment, confirmation and invoice

Payment is made in full in euros through Stripe by card or, where the device, browser and Wallet support it, Apple Pay. GassaV Home does not receive or store your full card number or security code. We confirm the order and start making it once payment is verified. We email your order reference, details, amount paid, estimated delivery date and a copy of the applicable terms. We retain an electronic record. You can request a copy by email. The payment confirmation is separate from the invoice. You can request an invoice, including a paper copy free of charge. Electronic invoicing requires your consent.

6. Delivery and delays

Delivery takes 10 business days to Spain and 15 to 20 business days to other available destinations, from payment confirmation. We display the estimated date before payment and confirm it by email. We use your phone number to manage the order and arrange delivery. If a delay occurs, we will contact you to agree a solution. Your rights to performance and, where applicable, cancellation and reimbursement remain available. We do not extend the deadline unilaterally. The risk of loss or damage passes on physical receipt by you or a person you nominate other than the carrier. If a parcel arrives damaged, let us know. We do not impose a 24- or 48-hour deadline that limits your legal rights.

7. Withdrawal, returns and guarantee

The returns and guarantee policy below forms part of these terms. Opening the packaging does not prevent you from exercising your right of withdrawal. The legal guarantee of conformity applies as described in that policy.

8. Enquiries and complaints

Email ventasgassa@gmail.com, call +34 93 822 26 90 or write to the address above. We provide a record of your complaint and reply within 15 days of receipt. If you are dissatisfied, you may contact the public consumer authorities or a competent alternative dispute resolution body. We will identify the relevant body for your case.

9. Applicable law and keeping a copy

Spanish and European consumer law applies, without depriving you of mandatory protections you are entitled to. Disputes go to the courts with jurisdiction under the law. We do not impose another jurisdiction on consumers. You can print or save this page and keep the copy emailed with your order. Changes apply only to purchases made after publication.

1. Withdrawal period

You may withdraw without giving a reason within 14 calendar days of receipt by you or a person you nominate other than the carrier. If items in the same order arrive separately, the period starts on receipt of the last item. You may also withdraw before delivery.

2. How to withdraw

Send a clear statement identifying the purchase to ventasgassa@gmail.com or by post to Roll & Roll Textil 1979 S.L.U. (GassaV Home), Ronda General Mitre, 126, 6th floor, 08021 Barcelona, Spain. You can use the optional form below. Send your notice before the deadline. You do not need permission or a reason.

3. Where and when to return the product

Return the duvet, storage bag and included accessories to Roll & Roll Textil 1979 S.L.U., Ronda General Mitre, 126, 6th floor, 08021 Barcelona, Spain, without undue delay and within 14 calendar days of telling us. Dispatch within that period is sufficient. Contacting us first helps us receive the parcel but is not a condition. Protect it with appropriate packaging and retain proof of posting. Original packaging is optional.

4. Return costs

If you withdraw, you pay the direct return costs at your chosen carrier’s rate. We charge no penalty or administration fee. For defective, incorrect or non-conforming goods, GassaV Home covers the necessary costs of resolving the issue, including applicable transport.

5. Refunds

If you withdraw from the entire order, we refund all payments including standard delivery. For a partial return, we refund the items returned and retain the fixed delivery charge relating to the items you keep, except where the law requires otherwise. A supplement for a special delivery service expressly selected over the cheapest standard service need not be refunded.

We refund without undue delay, within 14 calendar days of your notice, using the original payment method unless you agree to another method at no cost. Unless we offered to collect the item, we may wait for its return or proof of dispatch, whichever comes first. We do not require you to accept store credit.

6. Inspecting the duvet and made-to-order goods

You may open the packaging to check the duvet’s nature, features and functioning. You are responsible only for any actual loss of value caused by handling beyond what is necessary to check it. Opening the packaging does not trigger an automatic deduction. Prolonged use, washing or damage may cause a loss of value that must be justified. The 90, 105, 135/140, 150, 180 and 200 cm bed sizes are standard. Handmade production to order does not exclude withdrawal. We do not offer bespoke sizes or a blanket hygiene exclusion.

7. Defective, incorrect or non-conforming goods

Roll & Roll Textil 1979 S.L.U., as seller, is responsible for defects in conformity existing at delivery and appearing within three years. During the first two years, defects are presumed to have existed at delivery unless proved otherwise under the law. You may request free repair or replacement when possible and proportionate, or a price reduction or cancellation where applicable. Remedies will be provided within a reasonable time and without significant inconvenience. You can deal with us directly. Normal wear or damage from incorrect use or washing does not by itself indicate an original defect.

Contact ventasgassa@gmail.com or +34 93 822 26 90 with the order reference and a description. Photographs can help and do not restrict the evidence you can provide. The guarantee is not limited to the withdrawal period.

1. Data controller

Roll & Roll Textil 1979 S.L.U., Spanish tax ID B67423616, Ronda General Mitre, 126, 6th floor, 08021 Barcelona, Spain. Contact ventasgassa@gmail.com or +34 93 822 26 90.

2. Data we process

We process your name, email, phone, delivery and billing addresses, products, quantities, order references, amounts, payment status and communications. Hosting and payment providers may process technical information such as IP addresses, device data and security logs. Required fields allow us to process and deliver your order. If you provide another person’s details, inform them about this use. Full card details and security codes are entered only in Stripe. The shop receives the payment reference and status.

3. Purposes and legal bases

We process data to prepare and fulfil the contract, including payment, manufacture, delivery and returns (GDPR Article 6(1)(b)), and meet tax, accounting and consumer law obligations (Article 6(1)(c)). Responding to general enquiries and protecting the service are legitimate interests, subject to your rights (Article 6(1)(f)). A purchase does not subscribe you to marketing and we do not use order data for marketing campaigns.

4. Recipients

Authorised staff receive information needed to process your order. Providers include Stripe for payment, ChatGPT Sites (OpenAI with Cloudflare infrastructure) for hosting and order storage, Resend for confirmation emails and Google/Gmail for communications. Carriers receive delivery details. Tax advisers and authorities may have access where legally required. Stripe may act as a separate controller for financial, fraud prevention or legal purposes.

5. International transfers

Providers may process data outside the European Economic Area, including in the United States. Transfers rely on an adequacy decision or the GDPR safeguards applicable, such as standard contractual clauses and appropriate supplementary measures. Request information or a copy of safeguards at ventasgassa@gmail.com.

6. Retention

We retain data as necessary for purchases, delivery, after-sales service, returns and guarantees. Business records are kept for six years from the last entry. Tax records are kept for the period required by law. Access is restricted when data must be held for claims, inspections or disputes. Enquiries, incomplete purchases and security logs are kept only as long as necessary for the relevant purpose. We then delete or anonymise the data.

7. Your rights

You may request access, correction, erasure, restriction, objection and portability where applicable by email or post. We generally respond within one month. You can complain to the relevant supervisory authority, including the Spanish AEPD. We do not create commercial profiles or make solely automated decisions with legal or similarly significant effects. Stripe security checks are governed by its own privacy policy.

8. Browsing and forms

Form data stays on the page while you review it. It is sent to process the transaction when you continue to checkout, even if you do not complete payment. The browser temporarily remembers size and quantity without storing your contact or card details in that selection.

Provider policies

• Stripe
• OpenAI
• Cloudflare
• Resend
• Google